Certain states require third-party shipping, and we may also use this method for summer shipping. If your package is sent via third-party, orders are shipped each Thursday via Refrigerated Ground.
You will receive a shipping confirmation email once your order has left our warehouse. Tracking will be uploaded to your account the following Monday. Packages travel on a temperature-controlled truck to the closest "area hub" to your delivery address before being passed to the final-mile carrier. Tracking will not show any activity until scanned at your state’s area hub. This is when your ice-pack will be inserted, if you have chosen this option.
Once scanned, your tracking link will start to show activity and provide you with an accurate ETA. Delivery is then made within a day or two (occasionally three) depending on your distance from the area hub. Please note that third-party shipping takes roughly 1-3 weeks to arrive. Please also note that final-mile trucks (e.g. FedEx, UPS) are not refrigerated.